This Privacy Policy explains what information Revival IV Lounge collects online and in connection with our services, how we use and protect that information, your choices, and our privacy practices. This Privacy Policy applies to information collected by Revival IV Lounge, its parent company, affiliates, related companies, and participating locations, unless otherwise stated.

Last updated: June 2026

Welcome to Revival IV Lounge (“us”, “we”, or “our”). At Revival IV Lounge, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect information from you when you visit our website, book an appointment, complete intake forms, purchase services or products, communicate with our team, or receive services at one of our locations.

1. Personal Information:

   • When you visit our website or use our services, we may collect personal information, such as your name, contact information, and demographic details.
2. Health and Medical Information:
   • Because Revival IV Lounge provides wellness and medical spa-related services, we may collect health-related information that may be considered protected health information, medical information, or sensitive personal information under applicable laws.  We collect this information to evaluate whether services are appropriate for you, provide safe and personalized care, document services provided, comply with applicable laws, and support continuity of care.

     • This may include, but is not limited to:

       • Medical history
       • Current medications and supplements
       • Allergies
       • Health conditions
       • Symptoms, wellness concerns, or treatment goals
       • Pregnancy or breastfeeding status
       • Vitals or other clinical observations
       • Service notes
       • Consent forms
       • Treatment records
       • Provider or nurse documentation
       • Contraindications or safety-related information
3. Payment Information:
   • If you make a purchase, book a service, join a membership, or engage in a transaction with us, we may collect payment-related information. Payments may be processed through third-party payment processors or booking platforms. 
4. Usage Information:

• • We may collect information about how you interact with our website and services, including your IP address, browser type, device information, and pages visited.  We may use cookies, pixels, analytics tools, or similar technologies to understand website activity, improve user experience, and support marketing efforts.

How We Use Your Information

We may use your information for the following purposes:

   Providing Services

We use your information to:

• Schedule and manage appointments
• Review intake forms and medical history
• Determine whether services are appropriate
• Provide IV therapy, vitamin injections, wellness services, and related treatments
• Document services provided
• Communicate with you about your care
• Process payments, memberships, and packages
• Maintain client records

Health, Safety, and Clinical Review

We may use health-related information to:

• Screen for contraindications
• Support clinical decision-making
• Communicate with licensed medical providers, registered nurses, or other authorized team members involved in your care
• Respond to adverse reactions, medical concerns, or follow-up needs
• Maintain quality assurance and internal safety protocols

Communication

We may use your contact information to send:

• Appointment confirmations and reminders
• Intake forms or consent forms
• Follow-up messages related to your visit
• Membership or billing communications
• Service updates
• Promotional offers, newsletters, or marketing messages

You may opt out of promotional communications at any time. Please note that even if you opt out of marketing communications, we may still send non-marketing messages related to appointments, payments, memberships, safety, or services you have requested.

How We Store and Protect Health Information

Revival IV Lounge takes the privacy and security of health-related information seriously. Health information and treatment records may be stored in secure electronic systems, booking platforms, client management systems, payment platforms, or other business systems used to operate our services.

Access to health-related information is limited to authorized personnel who need the information to perform their job duties, provide services, support clinical review, manage appointments, process payments, comply with legal obligations, or operate the business.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information and health-related information from unauthorized access, disclosure, alteration, or destruction. These safeguards may include secure systems, password protections, access controls, staff training, confidentiality expectations, and secure storage practices.

No method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Sharing of Information

We do not sell your personal health information.

We may share information as described below:

Authorized Team Members and Providers

We may share your information with authorized Revival IV Lounge staff, registered nurses, medical providers, management, affiliates, or related entities who need access to provide services, support medical oversight, manage appointments, document care, process payments, or operate the business.

Third-Party Service Providers

We may share information with trusted third-party vendors who help us operate our business, such as:

• Booking and scheduling platforms
• Payment processors
• Electronic forms or intake platforms
• Client management systems
• Email or SMS communication platforms
• Website hosting providers
• Analytics providers
• Marketing service providers
• IT and security vendors
• Professional advisors, such as attorneys, accountants, or compliance consultants

These service providers are only permitted to use information as needed to perform services for us and are expected to protect the information appropriately.

SMS and Mobile Information

We will not share SMS consent or mobile phone information with third parties for their marketing or promotional purposes.

SMS consent is not shared with third parties or affiliates for marketing purposes. Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP, where applicable.

Legal Compliance and Safety

We may disclose information when required or permitted by law, including:

• To comply with legal process, subpoenas, court orders, or government requests
• To report or respond to safety concerns
• To protect our rights, privacy, safety, or property
• To prevent fraud, unauthorized transactions, or misuse of our services
• To enforce contracts, memberships, consents, or other agreements
• To comply with applicable healthcare, business, tax, or regulatory requirements

Business Transfers

If Revival IV Lounge is involved in a merger, acquisition, sale, reorganization, franchise transition, or transfer of some or all of its business assets, information may be transferred as part of that transaction, subject to applicable law.

Marketing and Advertising

We may use your contact information to send promotional emails, text messages, special offers, wellness education, event announcements, or service updates. You may unsubscribe or opt out of promotional communications at any time by following the instructions in the message or contacting us.

We may also use website analytics, cookies, pixels, or similar tools to help us understand website activity and improve our advertising. These tools may collect information about your device, browsing activity, and interactions with our website.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, personalize your experience, and support marketing efforts.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly if cookies are disabled.

Data Retention

We retain personal information, health-related information, treatment records, transaction records, and communication records for as long as reasonably necessary to provide services, comply with legal and regulatory obligations, resolve disputes, enforce agreements, maintain business records, and support legitimate business purposes.

Retention periods may vary depending on the type of information, applicable laws, insurance requirements, professional standards, and business needs.

Your Choices and Rights

You may contact us to:

• Update your contact information
• Opt out of promotional emails or text messages
• Ask questions about how your information is used
• Request access to certain information, where applicable
• Request correction of certain information, where applicable

Certain records may need to be retained for legal, regulatory, medical, payment, or business purposes, even if you request deletion or removal.

To make a request, please contact us at info@revivalivlounge.com.

Children’s Privacy

Our services are not intended for children without appropriate parent or guardian involvement and consent. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information without proper authorization, please contact us.

Third-Party Links

Our website may contain links to third-party websites, booking platforms, payment portals, social media pages, or other external services. We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies.

Franchise and Affiliated Locations

Revival IV Lounge may operate through corporate-owned, affiliated, or franchised locations. Information you provide may be accessed or used by the location where you receive services, Revival IV Lounge corporate personnel, authorized affiliates, or other parties involved in operating, supporting, or overseeing the brand and services, as permitted by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Revival IV Lounge
Email: info@revivalivlounge.com

By using our website or services, you agree to the terms outlined in this Privacy Policy.